**1. ACCEPTANCE OF THESE TERMS
These Terms of Service (“Terms” or “Agreement”) govern your access to and use of the CelebrateSync ecosystem, including the CelebrateSync mobile application, the HostHaven organizer platform, event workspaces, event-management and guest-experience features, the Supplier Network, the Public Trust surface, websites, directories, communication channels, and other features, software, content, and related services made available or operated by DIGITALFRAMEWORK I.T. SOLUTIONS, a sole proprietorship registered and existing under Philippine law, with business address at 14 Gregorio St., Barangay Mariano Espeleta II, Imus City, Cavite 4103, Philippines, owned and operated by Mark Baldus (“Operator,” “we,” “us,” or “our”).
These Terms constitute a legally binding agreement between you and the Operator. By selecting “I Agree,” “Accept and Continue,” “Create Account,” “Join Event,” “Access Event,” “Claim Profile,” or any substantially similar button, checkbox, or electronic control, or by accessing or using the Services after these Terms have been presented to you or otherwise reasonably made available to you, you acknowledge that you have read and understood these Terms, agree to be legally bound by them, and represent that you have the legal capacity to enter into a binding agreement. You further represent that the information you provide to the Operator is accurate, complete, and current to the best of your knowledge.
If you do not agree to these Terms, you must select “Decline,” close the applicable screen, or otherwise discontinue the registration or access process. The Operator may prevent you from creating an Account, joining or accessing an Event, claiming a supplier profile, or using any feature for which acceptance of these Terms is required. Your access to particular features may also be subject to additional terms, notices, policies, disclosures, or consent requests presented to you before or at the time the relevant feature is used. Such additional terms form part of your agreement with the Operator to the extent expressly applicable to the relevant feature.
2. DESCRIPTION AND AVAILABILITY
CelebrateSync is an information-technology, software, hosting, event-management, guest-experience, supplier-information, communications, and related digital-services platform. Depending on the feature made available to you, the Services may permit you to create or participate in Events, manage guest information, send invitations, respond to invitations, access event programs, use QR passes, participate in event workspaces, upload or view media, maintain personal or supplier profiles, interact with suppliers, submit reviews, receive promotional engagement points, or use other functionality introduced by the Operator from time to time.
The Services are currently intended for users and events in the Philippines. Unless and until the Operator expressly announces availability in another jurisdiction and provides any region-specific terms that may be required, the Operator does not represent or warrant that the Services are available, suitable, appropriate, lawful, or compliant for use in every country or jurisdiction. You are responsible for determining whether your use of the Services is lawful in the jurisdiction from which you access them.
The Services may be made available to public visitors, invited guests, personal application users, Event Organizers, coordinators, clients, event staff, role-holders, suppliers, service providers, and internal support or administration personnel. The Operator may limit access to information and functionality according to your Account, Event, role, invitation, supplier profile, authorization, or other applicable permission.
Public visitors may view information designated by the Operator or an authorized user as public, but they are not entitled to access private Event Data merely because such information is technically accessible through the Services. Invited guests and Event staff may access only the Event information and features authorized for them. Organizers, coordinators, and other authorized personnel may have broader administrative access, subject to the permissions and responsibilities associated with their role.
Organizer-created Event Data will not automatically become part of a User’s persistent personal Account merely because the User has participated in or been invited to an Event. Where the Operator provides a functionality that permits Event information, media, memories, profiles, or other records to persist into a User’s personal Account, the User will be informed where appropriate and will be given the applicable opportunity to connect, claim, save, or otherwise retain that information.
3. ADDITIONAL TERMS
Your use of the Services may also be governed by a Privacy Notice and Data Rights Policy, Community and Acceptable Content Guidelines, Spark Points Program Terms, Media Terms, Review Guidelines, App Permission Disclosures, Event-specific rules, supplier-specific terms, role-specific terms, and other policies or operational instructions made applicable to the particular feature or Service. Where a separate written agreement has been entered into between the Operator and another party concerning a specific commercial engagement, such written agreement may govern that engagement to the extent it expressly provides for different terms.
Where an applicable feature-specific or role-specific addendum conflicts with these Terms, the applicable addendum will govern only with respect to the feature, role, or circumstance for which it was issued. The Privacy Notice and Data Rights Policy will govern the Operator’s processing of personal data, while these Terms govern the contractual relationship concerning access to and use of the Services. Help pages, advertisements, marketing materials, demonstrations, or other promotional content do not expand the functionality of a gated feature or override a binding legal term.
Related Legal Documents:
- Privacy Notice and Data Rights Policy
- Privacy Notice Acknowledgment and Consent Form
- Community, Content, Child Safety, IP, and Enforcement Policy
- Cookie, Marketing, Messaging, Affiliate, Ads, and Consent Policy
- Media, Gallery, Memory, and Photographer Rights Terms
- Spark Points Program Terms
- Supplier Network, Public Trust, and Reviews Addendum
- Platform Fees, Event Activation, App Upgrades, Billing, Refunds, and Taxes Addendum
- App Permission and Store Disclosure
- Account Deletion, Data Rights, Retention, and Legal Hold Policy
4. ELIGIBILITY AND USE BY MINORS
Unless otherwise expressly approved by the Operator, Accounts are intended for persons who are at least eighteen (18) years old. By creating an Account or accepting these Terms, you represent that you meet the applicable age requirement and have the legal capacity required to enter into this Agreement.
Minors may appear in Event records, photographs, videos, galleries, memories, or other Event media only through appropriate guardian-controlled or organizer-controlled workflows and subject to applicable safety restrictions. Public child profiles, child-directed rewards, public minor media, referral prompts directed at minors, targeted advertising to minors, and unrestricted minor Accounts will not be enabled unless separately reviewed, approved, and lawfully implemented.
Where you create, manage, administer, or otherwise control an Event involving a minor, you represent that you have the legal authority and any required permissions, notices, licenses, or consents necessary to provide or manage the relevant information and media.
5. ACCOUNTS AND ACCOUNT SECURITY
Where an Account is required, you are responsible for providing accurate, complete, and current registration information. You must not create an Account through the use of another person’s identity without authorization, impersonate another person or entity, knowingly provide materially false information, create Accounts for unlawful purposes, or circumvent account, identity, authentication, or access controls.
You are responsible for maintaining the confidentiality and security of your Account credentials and for taking reasonable precautions to prevent unauthorized access to your Account, device, Event Credentials, and associated information. You should promptly notify the Operator where you become aware of or reasonably suspect that your Account, password, authentication method, QR pass, access token, or other credential has been compromised, lost, stolen, or misused.
The Operator may suspend, restrict, or terminate access to an Account where reasonably necessary to protect the Services, users, Events, Confidential Information, personal data, or other legitimate interests, to investigate suspected fraud or abuse, to respond to a security incident, to comply with law, or to enforce these Terms and applicable policies.
6. EVENT ACCESS, INVITATIONS, QR PASSES, AND CREDENTIALS
QR passes, access tokens, invitation links, authentication codes, and similar mechanisms are Event-scoped bearer credentials that authorize access only to the extent configured by the applicable Event Organizer and the Services. They may be time-limited, event-specific, role-specific, revoked, invalidated, or rendered unusable after prior use. The Operator may treat repeated, duplicated, altered, forged, or suspiciously used credentials as invalid.
You must not sell, forge, reproduce, publish for unauthorized use, transfer, share, misuse, or otherwise exploit a QR pass, access token, invitation, or similar Event Credential except where the Event Organizer expressly permits such transfer. The Operator and the Event Organizer may deny, restrict, or review admission where the authenticity, validity, eligibility, identity of the holder, or safety of the Event is in question.
The possession of a valid QR pass or other Event Credential does not guarantee admission where the Event Organizer, venue, security personnel, or other authorized personnel have legitimate grounds to deny access, including capacity restrictions, safety concerns, fraudulent or duplicated credentials, Event rules, or other circumstances permitted by applicable law.
7. EVENT ORGANIZER AND USER RESPONSIBILITIES
Where you create or manage an Event, you are responsible for the accuracy and lawful use of the Event information you provide, including guest lists, Event instructions, schedules, seating information, supplier information, media, role assignments, and communications. You must ensure that you have the authority to manage the relevant Event and to invite Users, assign roles, submit information, and provide instructions through the Services.
You are responsible for obtaining the permissions, notices, consents, licenses, and other legal authority required for the collection, use, disclosure, submission, storage, or display of information or media that you provide to the Operator or make available through an Event. This includes, where applicable, guest information, contact details, photographs, videos, branding materials, supplier information, and information relating to minors.
Event Organizers remain responsible for their Events, venues, suppliers, staff, attendees, event safety, venue compliance, emergency arrangements, guest supervision, accessibility arrangements, and decisions requiring professional, medical, security, governmental, or other competent authority. The Operator provides technology and organizational tools and does not assume responsibility for the physical Event or for decisions that properly belong to the Event Organizer, venue, supplier, or other responsible person.
8. ACCEPTABLE USE
You may use the Services only for lawful, authorized, and legitimate purposes consistent with these Terms and the intended purpose of the applicable feature. You must not access an Event, Account, role, profile, or data for which you are not authorized; share, sell, transfer, forge, publish, or misuse Event Credentials; upload, request, distribute, solicit, store for unlawful purposes, or otherwise use the Services in connection with unlawful, harassing, defamatory, infringing, exploitative, abusive, threatening, fraudulent, or privacy-invasive Content; misuse guest lists, contact details, Event media, supplier information, reviews, or platform communications; scrape, crawl, harvest, copy, extract, reverse engineer, decompile, disassemble, interfere with, overload, disrupt, or bypass security controls; introduce malware, malicious code, viruses, or other harmful technology; use automated methods to interact with the Services except through expressly authorized interfaces; impersonate, defraud, deceive, threaten, stalk, unlawfully monitor, or harm another person; facilitate unlawful gambling, raffles, chance-based prizes, cash-equivalent rewards, or unauthorized promotional activities; conduct unapproved marketplace transactions; interfere with another User’s use of the Services; or otherwise use the Services in a manner that violates applicable law or these Terms. The Operator may take reasonable action in response to misuse, including restricting access, suspending or terminating Accounts, removing or restricting Content, revoking Event Credentials, restricting roles, hiding supplier profiles, freezing or restricting reviews, or discontinuing access to a feature.
9. USER CONTENT AND MEDIA
You retain ownership of Content that you submit, upload, post, transmit, or otherwise make available through the Services, subject to any rights of third parties, the rights of an Event Organizer or other authorized person, and the license granted to the Operator under these Terms.
By submitting User Content, you grant the Operator a limited, non-exclusive, royalty-free license to host, store, reproduce as technically necessary, process, format, resize, transmit, display, moderate, and otherwise make the Content available solely to the extent reasonably necessary to operate and provide the Services, deliver Event functionality, maintain security and integrity, investigate misuse, enforce these Terms and applicable policies, comply with law, and respond to support, legal, privacy, or security matters.
This license does not transfer ownership of your Content to the Operator. It does not authorize the Operator to sell private Event media or use private Event media or media relating to minors for public advertising without separate authorization where such authorization is required or otherwise appropriate.
You represent and warrant that you have the rights, licenses, permissions, notices, and consents necessary to submit the Content and authorize the processing contemplated by these Terms. Where photographs, videos, music, logos, artwork, written materials, or other media are supplied by third parties, including professional photographers or videographers, you are responsible for obtaining any license or permission required for the intended use. Where attribution is contractually or legally required, you should provide or preserve appropriate attribution information.
The Operator may remove, restrict, disable, preserve, or otherwise act upon Content where reasonably necessary to comply with law, respond to a valid legal request, address privacy or security concerns, protect users or minors, investigate suspected unlawful conduct, respond to a rights-holder complaint, or enforce these Terms.
10. INTELLECTUAL PROPERTY
The Services, including the CelebrateSync and HostHaven names, software, source code, user interface, visual design, databases, functionality, templates, systems, tools, methods, documentation, graphics, logos, and other Operator-created materials, are owned by or licensed to the Operator and are protected by applicable intellectual-property laws. Except as expressly permitted by these Terms, you may not copy, reproduce, modify, adapt, translate, distribute, sell, lease, sublicense, commercially exploit, publicly perform, reverse engineer, decompile, disassemble, attempt to extract source code, remove proprietary notices, or create derivative works from any part of the Services without the Operator’s prior written authorization.
Nothing in these Terms grants you ownership of any intellectual property belonging to the Operator or its licensors. You retain your rights in Content that you lawfully own, subject to the limited license granted under these Terms.
11. SUPPLIER NETWORK AND PUBLIC TRUST FEATURES
Suppliers and service providers are responsible for the accuracy, completeness, legality, and currency of information that they submit or claim in their profiles. The existence of a supplier profile, listing, review, rating, or other public-trust information does not constitute an accreditation, certification, endorsement, guarantee, recommendation, or representation by the Operator that the supplier or service provider is suitable, reliable, qualified, licensed, insured, or capable of performing a particular service.
Any information supplied by or concerning suppliers may originate from the supplier, an Event Organizer, Users, public sources, or other permitted sources. The Operator may moderate, modify, restrict, hide, suspend, or remove supplier information where reasonably necessary to address inaccuracies, complaints, fraud, safety concerns, legal requirements, intellectual-property concerns, privacy issues, or violations of these Terms.
Suppliers and providers must not use Event Data obtained through the Services outside the purpose for which access was granted, unless otherwise authorized by law or the relevant data subject. Any commercial relationship, service engagement, quotation, contract, payment, dispute, cancellation, refund, or other transaction between a User or Event Organizer and a supplier is solely between the relevant parties unless the Operator expressly becomes a party to the transaction under separate written terms.
12. REVIEWS, RATINGS, AND FEEDBACK
Reviews, ratings, comments, testimonials, and other feedback reflect the experiences or opinions of individual Users and do not constitute certifications, endorsements, guarantees, or representations by the Operator concerning any supplier or service provider.
Users must not submit reviews or ratings that are knowingly false or misleading, are based on fabricated experiences, contain unlawful threats or harassment, disclose private or confidential information without authorization, infringe third-party rights, or are manipulated through fraud or unauthorized incentives.
The Operator may moderate, restrict, delay, hide, remove, preserve, or otherwise act upon reviews in accordance with its Review Guidelines and applicable moderation procedures. Event-based provider reviews may be made available only when the applicable eligibility, reporting, moderation, supplier-response, takedown, and evidence-log processes are operational.
Spark Points must not depend on the rating, tone, substance, positivity, star level, supplier approval, or outcome of a review. If counsel approves review-related Spark Points in the future, they may only be awarded for completing an eligible review task after a verified event experience, with clear disclosure that honest negative, neutral, or positive feedback is equally eligible.
13. SPARK POINTS
Where enabled, Spark Points or “Sparks” are promotional engagement points only. Sparks have no cash value, are not money, are not stored value or electronic money, are not transferable, may not be sold, may not be redeemed for cash, and may not be used for supplier payments, marketplace purchases, deposits, raffles, payouts, or other cash-equivalent transactions unless the Operator separately reviews and expressly enables the relevant functionality under applicable Spark Points Program Terms.
The Operator may adjust, suspend, revoke, expire, correct, or terminate Spark Points where reasonably necessary to address technical errors, fraud, abuse, changes to the program, legal or regulatory requirements, or other legitimate operational reasons.
Nothing in these Terms creates a vested property right in Spark Points, and the Operator does not guarantee that any particular amount of Sparks will be awarded or remain available.
14. FEATURES NOT ENABLED
Unless expressly enabled by the Operator through a formal feature release, applicable Addendum, SOW, or other written authorization, the Services do not provide marketplace payments, supplier payouts, commissions, escrow, split settlement, paid purchase of Spark Points, supplier redemption of Sparks, Event deposits through the platform, AI decision-making or decisioning features, targeted advertising, facial-recognition functionality, or full international availability.
The existence of technical infrastructure, references in documentation, demonstrations, development materials, marketing communications, or discussions concerning planned functionality does not mean that a feature is active, available, or contractually promised.
A feature will be treated as enabled only when it is available in the production user interface, supported by the applicable operational process, and covered by any required terms, privacy disclosures, consent controls, app-store disclosures, and internal launch approval.
15. CHILD SAFETY AND PROHIBITED EXPLOITATION CONTENT
The Services must not be used to upload, request, distribute, solicit, store, preserve for unlawful purposes, or otherwise facilitate child sexual abuse or exploitation material, online sexual abuse or exploitation of children, sexualized minor content, grooming, child trafficking, or any related unlawful activity.
The Operator may remove, block, restrict, preserve, investigate, report, or otherwise act upon Content or Accounts where child-safety risks are suspected or where action is required by law, valid legal process, or applicable safety obligations. The Operator may preserve subscriber or registration information, traffic data, Content data, and related information when required by a lawful request or applicable preservation obligation.
The Operator prohibits use of its websites, platforms, systems, servers, or other facilities for child trafficking, child sexual abuse or exploitation material, online sexual abuse or exploitation of children, or any form of sexual exploitation of children, consistent with applicable Philippine law, including Republic Act No. 11930 and other applicable laws and regulations.
16. PRIVACY AND PERSONAL DATA
The collection, use, storage, disclosure, retention, and other processing of personal data through the Services are governed principally by the Operator’s Privacy Notice and Data Rights Policy, which are made available separately and should be reviewed before using the Services. You acknowledge that the Services may involve personal data relating to Users, Event attendees, guests, suppliers, Event personnel, and other individuals. Where you submit or manage personal data through the Services, you are responsible for ensuring that you have the lawful authority to provide such information to the Operator and to use it for the relevant Event or other legitimate purpose. The Operator will process personal data in accordance with the applicable Privacy Notice, documented purposes, applicable instructions, operational requirements, security measures, and applicable law. Where appropriate, processing may be undertaken to provide the Services, support Events, maintain security, prevent fraud or abuse, investigate complaints, moderate Content, enforce these Terms, comply with legal obligations, respond to valid government or judicial requests, or protect lawful rights and interests. The Operator will not use personal data for unrelated purposes or sell personal data except where legally permitted and appropriately disclosed. Personal data will not be retained longer than reasonably necessary for the stated purposes, unless retention is required or permitted by law, a lawful government or regulatory request, a legal hold, a dispute, a security investigation, or another legitimate preservation requirement. The Operator intends to comply with Republic Act No. 10173, or the Data Privacy Act of 2012, its implementing rules and regulations, applicable issuances and guidance of the National Privacy Commission, and other Philippine data-protection laws applicable to the relevant processing activity.
17. APP PERMISSIONS AND SEPARATE CONSENTS
The application may request permission to access device functions or information necessary to provide particular features, including photographs or media, camera functions, notifications, device storage, location information, or other device capabilities depending on the features you choose to use. Where the relevant operating system and feature permit, you may accept or refuse an application permission. Refusing a permission may prevent or limit your ability to use the feature for which the permission is required. The Operator will seek to limit requested permissions to those reasonably necessary for the disclosed feature and stated purpose. Where consent is the applicable lawful basis for a particular processing activity, the relevant consent request will be presented separately and will identify the applicable purpose, data category, and processing activity. Acceptance of these Terms does not by itself constitute consent to every type of personal-data processing or every application permission that may become available. Where a separate consent is legally required, the Operator will seek that consent separately.
18. THIRD-PARTY SERVICES
The Services may rely upon or interact with third-party platforms, application stores, hosting providers, communications services, authentication systems, analytics providers, payment providers, mapping services, or other third-party technologies. Third-party services may be governed by separate terms, licenses, privacy policies, and operational requirements. The Operator is not responsible for the availability, functionality, security, policies, practices, or content of third-party services except to the extent required by law or expressly assumed by the Operator under a separate written agreement. Your use of a third-party service may create a separate contractual relationship between you and the relevant third party.
19. SERVICE AVAILABILITY AND MODIFICATIONS
The Operator will use reasonable efforts to maintain the availability of the Services but does not guarantee uninterrupted, continuous, secure, timely, or error-free operation. The Services may become unavailable or experience delays or interruptions because of maintenance, security incidents, legal or regulatory requirements, third-party service failures, telecommunications failures, power or infrastructure failures, product changes, business decisions, or events beyond the Operator’s reasonable control. The Operator may modify, suspend, restrict, replace, discontinue, or otherwise change any feature or portion of the Services. The Operator may also introduce new features subject to additional terms, permissions, disclosures, or consent requirements. The Operator does not guarantee that a feature will remain available indefinitely or that future functionality discussed or contemplated by the Operator will be launched.
20. NO LIFE-SAFETY RELIANCE
The Services are technology, event-management, guest-experience, media, communications, and supplier-information tools. Seating charts, floor plans, parking notes, arrival instructions, VIP notes, accessibility notes, program cues, venue maps, Event-status features, QR passes, check-in tools, and similar functionality are operational planning aids only. These features are not emergency, medical, fire-safety, crowd-control, security, transport, evacuation, or life-safety systems. You must not rely solely on the Services for emergency or other life-safety decisions. Event Organizers, venues, suppliers, Event staff, and attendees remain responsible for appropriate emergency planning, venue compliance, physical safety, guest supervision, transportation arrangements, accessibility measures, and decisions requiring professional or governmental authority.
21. USER AND OPERATOR REPRESENTATIONS
By using the Services, you represent that you have authority to provide any information, Content, or media that you submit; that your use of the Services and materials you provide will not knowingly violate applicable law or third-party rights; that you will comply with the rules applicable to your Event, role, supplier profile, or other authorized use; and that you will not knowingly use the Services to facilitate unlawful or fraudulent conduct. The Operator represents only that it will use reasonable skill and care in operating the Services and in providing any contracted services to the extent expressly agreed. Except as expressly provided in these Terms or another applicable written agreement, the Operator does not guarantee that the Services will meet every particular requirement, operate in every jurisdiction, remain continuously available, or ensure the performance of suppliers, venues, Event Organizers, attendees, or other third parties.
22. CONFIDENTIALITY
Information that is not publicly available and that is reasonably understood to be confidential, including non-public business, technical, financial, operational, security, or personal information, should be treated as confidential by the person receiving it. You must not use or disclose another person’s or entity’s non-public information obtained through the Services except as authorized, reasonably necessary for the applicable Event or transaction, or required by law. The Operator may disclose information where reasonably necessary to provide the Services, maintain security, investigate suspected misuse, comply with legal obligations, respond to valid government or court requests, or protect lawful rights and interests, subject to applicable privacy and confidentiality obligations.
23. COMPLAINTS, REPORTS, TAKEDOWNS, AND REDRESS
You may report unlawful or prohibited Content, privacy concerns, intellectual-property or copyright complaints, impersonation, review abuse, child-safety concerns, supplier-profile problems, security concerns, abuse, safety issues, or other complaints through support@celebratesync.app, legal@celebratesync.app, privacy@celebratesync.app, reportabuse@celebratesync.app, or through in-application reporting tools where available.
The Operator will maintain an intake and triage process appropriate to the applicable Service and launch stage. Depending on the circumstances and applicable law, the Operator may remove, restrict, disable, preserve, or investigate Content; restrict Accounts; revoke Event Credentials; hide supplier profiles; freeze or restrict reviews; or take other reasonable action in response to a report, lawful request, security concern, suspected abuse, or violation of these Terms.
The availability and nature of any appeal process will depend upon the feature and the operational procedures actually implemented by the Operator. The Operator will not represent that a particular appeal mechanism is available unless that mechanism is technically and operationally available.
24. SUSPENSION AND TERMINATION
The Operator may suspend or terminate your access to all or part of the Services where reasonably necessary to protect users or systems, address security or privacy concerns, investigate fraud or abuse, comply with law, enforce these Terms, respond to serious complaints, or discontinue the relevant Service. You may stop using the Services at any time and may close your Account where an account-deletion functionality is provided. Termination or deletion of an Account does not necessarily terminate obligations arising from an Event, a transaction, a separate written agreement, or other circumstances where information or records must lawfully be retained. Following termination or suspension, the Operator may retain or preserve records, Content, personal data, Event information, or other information where reasonably necessary for legal compliance, security investigations, dispute resolution, fraud prevention, regulatory purposes, or other legitimate preservation requirements, subject to applicable law.
25. DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable Philippine law, the Services are provided on an “as available” and, where legally permissible, “as is” basis. The Operator does not warrant that the Services will always be uninterrupted, error-free, completely secure, accurate, current, suitable for every User, available in every jurisdiction, or capable of satisfying every particular requirement. The Operator does not guarantee the accuracy of information supplied by Users, Event Organizers, suppliers, venues, attendees, or other third parties and does not guarantee the availability, quality, legality, suitability, safety, reliability, or performance of any third-party service, supplier, venue, or Event. Nothing in these Terms excludes, restricts, or limits any right, warranty, remedy, or liability that cannot legally be excluded, restricted, or limited under Philippine law.
26. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, the Operator will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses arising from or related to your use of the Services, including loss of profits, business opportunities, anticipated savings, goodwill, or other economic loss, except where such exclusion is prohibited by law. The Operator will not be responsible for losses arising from the acts or omissions of Event Organizers, suppliers, venues, attendees, Users, third-party service providers, or other persons outside the Operator’s reasonable control, or from a User’s reliance upon an Event-planning feature as an emergency, medical, security, fire-safety, transportation, or life-safety system. Where you are using a commercially contracted Service under a separate SOW, subscription agreement, or other written contract, the liability terms expressly agreed in that contract may govern the commercial engagement. Nothing in these Terms excludes or limits liability arising from fraud, willful misconduct, or any liability that cannot lawfully be excluded or limited.
27. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless the Operator and its proprietor, personnel, contractors, and authorized agents from third-party claims, losses, damages, penalties, liabilities, and reasonable costs arising from your material breach of these Terms, your unlawful use of the Services, Content you submit, your violation of another person’s rights, your unauthorized collection or disclosure of personal data, or your fraud or willful misconduct. Nothing in this provision requires you to indemnify the Operator for liability that cannot legally be transferred or for losses caused solely by the Operator’s own fraud or willful misconduct.
28. ELECTRONIC CONTRACTING AND ACCEPTANCE RECORDS
You agree that electronic acceptance of these Terms may constitute a legally binding agreement to the extent permitted by applicable Philippine law. The Operator may maintain electronic records demonstrating your acceptance of the Terms and the version applicable at the time of acceptance. Where technically available and appropriate, the Operator may record the User Account or other identifier, the version date of the Terms, applicable Addenda, the date and time of acceptance, the acceptance method, and the relevant acknowledgment or consent selections. These records may be maintained and used to demonstrate the contractual and consent history associated with the Account, subject to applicable privacy and retention requirements.
29. CHANGES TO THESE TERMS
The Operator may revise these Terms from time to time by publishing an updated version date. Where a change is material and affects active Users, the Operator will provide notice through the application, website, email, or another reasonable method where required by law. Where affirmative re-acceptance is legally or operationally appropriate, the Operator may require you to review and accept the updated Terms before continuing to use the affected Services. Continued use after the effective date of revised Terms may constitute acceptance only to the extent permitted by applicable law. Changes to these Terms will not retroactively alter rights or obligations where such retroactive modification is prohibited by law.
30. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines, without prejudice to mandatory rights or remedies available under applicable law. Before commencing formal proceedings concerning a dispute arising from these Terms, the parties should make reasonable efforts to resolve the matter through good-faith communication. Where the Operator and User are subject to a separate commercial agreement containing a dispute-resolution, arbitration, or venue provision, that provision will govern to the extent applicable. Nothing in these Terms prevents a User from exercising any statutory right or seeking relief from a governmental, regulatory, judicial, or other authority where such right or recourse cannot lawfully be waived.
31. FORCE MAJEURE
The Operator will not be liable for delay, interruption, or failure to provide the Services caused by circumstances beyond its reasonable control, including natural disasters, acts of God, war, civil disturbance, terrorism, epidemics or pandemics, government action, telecommunications or internet failures, utility failures, widespread cybersecurity incidents, failures of third-party infrastructure, or other comparable circumstances beyond the Operator’s reasonable control.
32. SEVERABILITY, WAIVER, AND NO ASSIGNMENT BY THE USER
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent legally permissible and the remaining provisions will remain effective. The Operator’s failure to enforce any provision of these Terms on one occasion does not constitute a waiver of the right to enforce the same provision in the future. You may not assign, transfer, or delegate your rights or obligations under these Terms without the Operator’s prior written consent where such consent is legally required. The Operator may assign these Terms to a successor entity that assumes the relevant CelebrateSync or HostHaven business and continuing obligations, including a corporation or one-person corporation formed or designated by the proprietor in connection with a business transition, subject to applicable law and reasonable notice where required.
33. THIRD-PARTY BENEFICIARIES
Except where expressly stated otherwise, these Terms do not create any rights in favor of persons who are not parties to the contractual relationship. Event Organizers, suppliers, venues, attendees, and other third parties do not become parties to these Terms merely because they interact with the Services.
34. SURVIVAL
Provisions concerning payment obligations arising under applicable agreements, confidentiality, personal data, intellectual property, User Content, media, acceptable use, indemnification, limitation of liability, dispute resolution, legal preservation, electronic records, and other provisions that by their nature should continue will survive termination or cessation of use to the extent applicable and permitted by law.
35. CONTACT AND SUPPORT
For support, legal, privacy, redress, Content, supplier-profile, review, security, child-safety, abuse, or safety concerns, you may contact the Operator through support@celebratesync.app, legal@celebratesync.app, privacy@celebratesync.app, or reportabuse@celebratesync.app.
In-application reporting tools may also be available for particular concerns or features. The Operator will take reasonable steps to ensure that the relevant reporting channels are operational and appropriately monitored before publishing or launching the corresponding feature where such monitoring is required.
36. REQUIRED IN-APP ACCEPTANCE
Before you are permitted to create an Account, join an Event, access restricted Event information, claim a supplier profile, or use another feature for which acceptance of these Terms is required, the application will present these Terms or provide you with reasonable access to them.
The required acceptance control should read substantially as follows:
[ ] I have read and agree to the CelebrateSync Terms of Service and the applicable addenda and policies. I understand that my access to and use of the Services are subject to these Terms. The application may separately present the Privacy Notice and Data Rights Policy for acknowledgment:
[ ] I acknowledge that I have read the Privacy Notice and Data Rights Policy. Where a particular processing activity requires separate consent, the application should separately identify the relevant purpose, personal-data category, and processing activity and present a dedicated consent mechanism. Acceptance of these Terms and acknowledgment of the Privacy Notice should not be used as a substitute for a legally required specific consent.
The “I Agree and Continue” control should remain disabled until the User has been presented with the Terms and has affirmatively selected the required agreement checkbox. The acceptance control should not be pre-selected, and the User should have reasonable access to the current version of the Terms and applicable Addenda before acceptance.
37. ACCEPTANCE RECORD
The Operator should maintain, where technically available and legally appropriate, an electronic record of the User’s acceptance identifying the relevant User Account or identifier, the applicable version date of these Terms, any applicable Addenda, the date and time of acceptance, the acceptance mechanism, and any separately recorded acknowledgment or consent. The acceptance record should be maintained in accordance with the Operator’s applicable records-retention and data-protection policies and should be capable of identifying the version of the Terms that governed the User’s acceptance at the relevant time.
38. Platform Fees, Event Activation, App Upgrades, and Internal Digital Services
The Services may include paid platform services charged directly by the Operator, including HostHaven platform usage fees, event activation fees, app upgrades, storage or media-processing allowances, internal digital tools, premium account features, and subscription or renewal features where enabled. These charges are consideration for access to or use of the Operator's own software, hosting, account, event-activation, or digital-service functionality. They are not payments to suppliers, deposits for event services, escrowed supplier funds, customer-to-supplier settlement, or payments collected on behalf of a supplier unless a separately reviewed and activated feature expressly states otherwise.
The applicable price, billing period, included limits, renewal terms, cancellation rules, taxes, and refund eligibility should be displayed in the relevant order screen, invoice, quotation, statement of work, in-app purchase page, or platform-fee addendum before the user confirms payment. Where an app-store purchase is used, the purchase, cancellation, refund, and subscription-management process may also be governed by the app store's rules and user account settings. The Operator should not describe a feature as paid, activated, subscribed, renewed, upgraded, or refundable unless the payment screen and applicable terms match the actual product behavior.
39. No Supplier Payment Custody, Escrow, Marketplace Checkout, or Payouts at Initial Launch
At initial launch, all payments, deposits, advances, balances, refunds, cancellations, chargebacks, and settlement obligations between an organizer, client, customer, guest, venue, supplier, contractor, photographer, media provider, host, or other event-service provider are handled outside the Services. The Operator does not collect, hold, release, guarantee, arbitrate, escrow, split, disburse, settle, or pay out supplier funds. The Operator is not a payment intermediary, escrow agent, trustee, custodian, merchant of record for supplier services, supplier payout provider, settlement provider, booking platform, or guarantor of supplier performance. Any amount shown in HostHaven as paid, unpaid, due, quoted, balance, deposit, supplier payment, or similar payment-status information is for organizer-entered operational tracking only unless the applicable feature expressly states that the Operator is processing that payment under separate approved terms. Such informational records do not prove that a payment was made, received, held, released, guaranteed, or verified by the Operator.
40. Platform-Fee Refunds, Cancellations, Failed Payments, and Taxes
Platform fees are subject to the refund, cancellation, and payment rules displayed for the specific service purchased. The Operator may establish different rules for event activation, subscription access, storage upgrades, media tools, and other internal digital services, provided that such rules comply with applicable law and app-store requirements where relevant. Certain digital services may be consumed or activated immediately, and refund eligibility may differ after activation, usage, expiration, or delivery of a digital benefit.
Users are responsible for providing accurate billing information and for paying applicable platform fees and taxes. The Operator may suspend, downgrade, restrict, or terminate paid platform features for non-payment, payment reversal, fraudulent payment activity, chargeback abuse, or violation of payment terms. Nothing in this section limits any mandatory consumer right that cannot be waived under Philippine law or other applicable law.
41. Supplier Profile Claims, Verification Limits, and Impersonation Controls
Supplier profile claiming is a limited account-control process. A claimed profile does not mean the Operator has performed comprehensive business diligence, licensing verification, insurance verification, background checks, tax registration review, quality certification, financial review, safety inspection, or legal approval of the supplier. Any claim, verified, trusted, sponsored, featured, or similar label must be interpreted only according to the specific verification standard published for that label.
A supplier or representative claiming a profile represents that the person is authorized to act for the supplier and that all information submitted is true, current, non-misleading, and lawful. The Operator may require additional evidence of authority; pause or reject a claim; reverse a claim; hide a profile; restrict a profile; or escalate a claim to manual review where there is risk of impersonation, trade-name conflict, fraud, harassment, false representation, or dispute between business owners, branches, contractors, franchisees, staff, or former representatives.
42. Detailed Review and Public Trust Limitations
Public reviews, ratings, rankings, supplier responses, public trust badges, and related features must not be treated as platform certifications or factual findings by the Operator. Where reviews are enabled, the Operator may restrict review eligibility to users with an event-related relationship, verified invitation, verified booking, verified supplier assignment, or another integrity signal approved for the relevant feature. The Operator may limit one review per reviewer, event, supplier, or service relationship, and may reject reviews from competitors, owners, employees, relatives, staff at the same event, undisclosed affiliates, persons paid or pressured to review, or persons who cannot establish a relevant experience.
Suppliers may respond to reviews only in the manner permitted by the applicable Review Guidelines. A supplier response must not disclose private guest data, event details, minor information, health/accessibility details, private communications, threats, retaliation, settlement demands, or personal attacks. The Operator may hide, edit for formatting where permitted, remove, restrict, preserve, or require revision of a supplier response that violates the rules. Review incentives, including Spark Points for reviews, are disabled unless a compliant incentive-disclosure model is separately reviewed and implemented.
43. Non-Consensual Intimate Images, Voyeuristic Media, and Privacy-Sensitive Content
Users must not capture, copy, reproduce, upload, transmit, display, publish, distribute, threaten to distribute, or facilitate access to intimate, private, sexual, voyeuristic, hidden-camera, non-consensual, or exploitative images, recordings, or videos through the Services. Consent to being photographed, filmed, recorded, or present at an event does not automatically constitute consent to upload, publish, redistribute, display, or make the material available through the platform.
Reports involving this category should receive urgent intake and triage. The Operator may immediately restrict access, disable sharing, hide content, preserve relevant evidence, suspend accounts, escalate to legal review, cooperate with authorities, or take other lawful steps. This rule applies even if the uploader claims that the material was originally recorded with consent, because distribution and publication can raise distinct privacy, dignity, and legal issues.
44. Media License Chain, Photographer Copyright, Moral Rights, and Attribution
Media uploaded to the Services may include rights owned by photographers, videographers, editors, artists, musicians, event clients, organizers, suppliers, or other third parties. Possession of a file, access to a gallery, or payment for photography services does not automatically mean that the uploader owns copyright or has authority to grant all rights needed for platform distribution. Organizers and uploaders must ensure that they have written permission, license, assignment, or contractual authority sufficient to permit uploading, hosting, display, storage, sharing, distribution to event participants, moderation, takedown processing, and other platform uses described in the Terms and Media Terms. Where attribution, watermarking, rights metadata, moral-rights recognition, or credit is legally or contractually required, the uploader must provide accurate information and must not remove, falsify, obscure, or misuse creator identification. The Operator may provide attribution fields where reasonably available but does not guarantee attribution when the uploader fails to provide accurate creator information. Photographers and rights holders may use the IP/media complaint route to report alleged unauthorized uploads, missing attribution, or rights violations.
45. Expanded Child-Safety Prohibition and Emergency Safety Controls
The Services must not be used to create, upload, request, solicit, stream, live-stream, transmit, distribute, store for unlawful purposes, promote, sell, purchase, access, view, facilitate, encourage, groom, arrange, or otherwise participate in online sexual abuse or exploitation of children, child sexual abuse or exploitation material, sexualized minor content, child trafficking, coercion, grooming, or any related unlawful activity. This prohibition applies to accounts, event media, private galleries, messages, comments, reviews, supplier profiles, event workspaces, QR/invite links, public pages, and any other part of the Services.
The Operator may act rapidly where child-safety risks are suspected, including restricting content, disabling links, preserving logs or evidence, suspending accounts, escalating internally, documenting the report, and making legally required reports or referrals. Final details concerning reporting route, preservation duration, confidentiality, agency notices, and timelines must be confirmed by counsel and reflected in the Moderation, Redress, and Legal Hold SOP.
46. Role-Based Access, Event Staff, Volunteers, Security, Parking, Host, and Show Control
Role-based access is event-scoped and limited to the purpose assigned by the organizer or the Operator. Event staff, volunteers, check-in personnel, security, parking personnel, host/emcee, show-control users, media operators, suppliers, family representatives, client approvers, and other role holders must use event data only for the assigned event function. They must not export, copy, screenshot, retain, sell, reuse, disclose, or contact guests outside the authorized purpose.
Organizers are responsible for assigning roles carefully, limiting access to the minimum necessary information, removing access when no longer needed, instructing role holders on confidentiality, and ensuring that any offline staff or volunteer arrangement is lawful. The Operator may log role acceptance, access, scans, lookups, edits, exports where enabled, and other security events where technically available. Role access does not create employment, agency, partnership, or authority to bind the Operator unless expressly agreed in writing.
47. Advertising, Sponsored Listings, Affiliates, and No Targeted Ads at Launch
Sponsored, featured, promoted, affiliate, or paid-placement content must be clearly identified when enabled. Sponsored status does not mean the supplier is endorsed, accredited, insured, licensed, safer, higher quality, or guaranteed by the Operator. Affiliate links or gift recommendations, if enabled, may result in a commercial benefit to the Operator or another party and should be disclosed in the applicable interface and policy.
At launch, targeted advertising, behavioral advertising, retargeting, lookalike audiences, event-data advertising, guest-list advertising, private-gallery advertising, and advertising based on minor information or sensitive event data are disabled unless separately reviewed and implemented with required privacy, consent, app-store, and regional controls. Contextual or non-personalized advertising, if enabled, must still be accurately disclosed.
48. AI Suggestions, Automation, and No Legal or Significant Decisioning
AI-assisted suggestions, gift ideas, planning prompts, text drafts, classifications, summaries, or recommendations are informational aids only. They may be inaccurate, incomplete, inappropriate, outdated, biased, or unsuitable. Users remain responsible for reviewing and deciding whether to use any output.
AI decisioning, facial recognition, biometric identification, automated supplier scoring that materially affects visibility or eligibility, child-safety determinations without human review, legal or financial decisions, medical decisions, and other legally or similarly significant automated decisions remain disabled unless separately reviewed, disclosed, and implemented with appropriate safeguards. If personal data is shared with a third-party AI provider, the data categories, purpose, provider, retention, and user controls must be disclosed before activation.
49. App Store, Play Store, Territory, and Permission Integrity
The Operator must ensure that app-store listings, screenshots, age rating, data-safety answers, privacy nutrition labels, permission strings, support URL, privacy URL, terms URL, account-deletion URL, in-app deletion path, demo reviewer flow, and country availability match the actual release build and these Terms. Store metadata must not show or imply features that are gated, disabled, unavailable, unreviewed, or not operational.
If the app is made available outside the Philippines, the Operator may need additional regional notices, age-signal compliance, consumer disclosures, transfer mechanisms, tax/payment notices, and local-law review. The safest launch posture is to align app-store territory with counsel-approved Philippines-first availability unless a broader territory has been specifically reviewed.
50. Legal Preservation, Confidentiality of Orders, and Data Deletion Limits
Deletion, export, correction, objection, withdrawal, and account-closure workflows are subject to legal holds, preservation orders, security needs, fraud prevention, privacy complaints, child-safety matters, IP disputes, billing records, organizer-controlled Event Data, backup limitations, and mandatory retention obligations. The Operator may be unable to notify an affected user about certain preservation, disclosure, or law-enforcement actions when notice is prohibited, unsafe, confidential, or would compromise an investigation.
Users should not interpret account deletion as immediate destruction of every record in every system. Where legally appropriate, the Operator may delete, anonymize, detach, restrict, or retain records in accordance with the Privacy Notice, Retention Schedule, and legal obligations.
51. Effective Date and Publication
These Terms are effective as of the Effective Date stated above. The Operator may update these Terms from time to time in accordance with Section 29.
52. Contact Information
For questions about these Terms or to report violations, please contact us:
CelebrateSync / HostHaven
Operator: DIGITALFRAMEWORK I.T. SOLUTIONS
Support: support@celebratesync.app
Legal: legal@celebratesync.app
Privacy: privacy@celebratesync.app
Media Privacy: media_privacy@celebratesync.app
Appeals: appeals@celebratesync.app
Billing: billing@celebratesync.app
Abuse / Safety Reports: reportabuse@celebratesync.app